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Fibre Broadband

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Access the UK’s next generation fibre network, offering faster download and upload speeds, reliable connectivity and consistently better performance for your business than a standard ADSL broadband connection. Fibre connections provide the fastest mass market download and upload speeds available throughout the UK. We offer two types of fibre broadband, FTTC (Fibre to the Cabinet) or FTTP (Fibre to the Premises). Availability of each is dependent on where your premises are located as, where available, only one option is present at each location. We’ll make sure you get everything you need for your fibre connection and will manage the equipment installation every step of the way.

How FTCC works?

Fibre optic cables link your local exchange to the cabinet in your street, while the connection between the street cabinet and your premises is copper (as with an ADSL broadband connection). As copper performs well over short distances, you won’t experience any degradation in performance.

How FTTP works?

The entire connection between your local exchange and your premises uses fibre optic cables, for premium resilience and performance.

How will Fibre Broadband benefit your business?

Increased Speed & Productivity

Our fully unmetered Business Fibre service is the perfect solution if you have a number of users regularly transferring large amounts of data, accessing hosted cloud applications or using VoIP/video conferencing services. For situations that require less speed and usage, but more than what an ADSL line can provide, we offer a cost-effective Business Fibre Essential service. Our dynamic Traffic Management policy also ensures that your business critical applications are given the highest priority over our network.

Hosted Multiple Users

The more users you have, the more bandwidth you need, and where standard ADSL connections can struggle to cope with a high number of users across one site, our Fibre Broadband services provide fast download and upload speeds to cater for businesses and demands of varying sizes.

Enhanced Service Management

We aim to install and have your connection up and running within 10 days. Once live, personalised access to your own connection management portal both online and through the My Eclipse smartphone app allows you to view real-time diagnostics and bill maintenance wherever you are.

UK Based Support

Dedicated account management and completely unscripted customer and technical support. We aim to answer all calls within 60 seconds and will resolve 70% of problems on the first call.

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